Insights
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Explore industry insights and perspectives.

Article/Blog
5 reasons financial institutions choose Lumin Digital’s commercial banking platform
Commercial relationships bring higher balances, more products, and longer retention, but many digital banking platforms were never built to support them. Discover five reasons financial institutions choose Lumin Digital’s commercial banking platform, from unified retail and commercial support to true real-time banking and a pace of innovation that keeps climbing.

Article/Blog
The compounding effect of knowing what your users actually experience in digital banking
Digital transformation often looks successful on the surface, yet banks still can’t see how users truly experience their apps, only what they did. Camila Carvajal of Lumin Digital explains how behavioral intelligence closes this gap, turning guesswork into evidence-based design through tools like Lumin Signal for continuous, measurable improvement.
Article/Blog
The top 7 costs of standing still with banking technology
Digital channels have become the backbone of today’s banking journey. Consumers expect a seamless, hyper-personalized experience across all platforms, and FIs must adapt to meet these ever-changing demands. If you are still using legacy technology or an early modern platform–originally built on-premises but migrated to the cloud–you’ve likely experienced unplanned downtime, an influx of support…
On-Demand Webinar
Advanced fraud detection and digital security: Current trends and effective strategies for evolving threats
Fraud threats are growing more sophisticated—discover how your organization can stay one step ahead. Watch this on-demand webinar featuring experts from Lumin Digital and BioCatch as they explore the latest fraud trends and the proactive strategies financial institutions need to stay ahead. You’ll learn how cloud-native platforms and AI-driven behavioral insights are transforming digital security…
On-Demand Webinar
Evolve your digital channel from a cost center to a profit center
Turn your channel into a growth engine Presented by Cornerstone Advisors, commissioned by Lumin Digital. Described as a $25 billion revenue opportunity, the digital channel has evolved into a strategic growth engine. With Ron Shevlin, Chief Research Officer at Cornerstone Advisors, we explore how financial institutions can, and should, transform their digital banking channels from…
Guest Blog
The age of GenAI-powered fraud has arrived
By: Seth Ruden If you want to start getting your financial institution’s fraud team anxious about the future, you only have to say two letters: AI. Generative artificial intelligence (GenAI) is a – if not the – top-tier concern for most fraud team managers. Nearly all expect this new technology to massively disrupt their field.…
Q&A
A Conversation with Lumin Digital Founder and CEO Jeff Chambers
Recent news from Lumin Digital welcomed over 20 new partners from its client community as investors in its shared success. This follows on the heels of the growth equity funding announcement in December 2024. These announcements cement Lumin Digital’s category leadership in digital banking—providing a solid foundation for future innovation, expansion, and long-term client success. …
Guest Blog
From engagement to growth: How Larky is driving deposits and meaningful results
Financial institutions face increasing challenges in engaging their account holders effectively. As consumer expectations shift, the traditional methods of communication—email, direct mail, and even social media—are failing to produce meaningful interactions. Account holders are bombarded with generic marketing messages, making it difficult for financial institutions to cut through the noise and drive real action. The…

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