disruption-proof digital banking

The future is anywhere, anytime, and always on.

Engage and grow. Maximize efficiency. Evolve without limits.

Welcome to Lumin Digital.

(Re)imagining the forward for anywhere, anytime banking

We don’t settle for the status quo. We think, innovate, and move the standard for excellence forward. With every innovation, we reset the expectations of the industry.

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Near 90 NPS score

Our team of seasoned industry experts has over 240 years of combined experience who bring tried-and-true methodology to ensure success. With a near 90 NPS score, we move the standard of excellence forward.

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100% on-time launches

With a client-centric approach, proven methodology, and a track record of 100% on-time launches, we ensure a seamless transition that positions you for long-term success.

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220+ yearly product enhancements. 99.999% uptime.

We drive the power of innovation forward with weekly updates and zero disruption.

Different by design

Engineered for excellence

Our platform, born in the cloud, adapts to new technologies without major overhauls. With robust security features and unmatched reliability, we ensure your services remain uninterrupted and cutting-edge.

Our cloud-native platform adapts to new technologies without major overhauls. We ensure your services remain uninterrupted.

Platform components
Artificial
Intelligence
Reliability
Data
Security
Integration
Framework
Scalability
Micro
Services
Single
Tenant
Cloud
Native
Platform solutions
Extensibility
Data &
Analytics
Digital Marketing
Risk
Management
Admin &
Support
User
Engagement
Platform modules
Commercial
Banking
Retail
Banking
Future
Innovations
Digital Acct.
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We’re not just looking to solve today’s problems. We want to ensure that we’re [working with partners who] are thinking ten years down the road.

Tansley Stearns
President and CEO, Community Financial Credit Union

Lumin makes things simple and easy. From a conversion standpoint, this was one of the smoothest transitions we have made in our credit union’s history. Every single milestone–every single promise [Lumin] made to us–they have executed on. And they have executed well.

Michael Tranum
Chief Technology Officer, DuPont Community Credit Union

As a small financial institution, we don’t have the scale to compete without a partner. What Lumin has enabled us to do is compete with the big banks.

Kate Rogers
Chief Innovation Officer, U of I Community Credit Union

When our members are happy, they bring more business to us. The ratings that they give our app has gone up more than double—which isn’t easy to do.

Scott Steinfort
Chief Technology Officer, Community First Credit Union

We’re beginning this journey of digital transformation and focusing on digital first. When we have a partner like Lumin that is well-aligned with that philosophy, it’s going to help us roll out new features much more quickly to members.

Liz Fee
VP of Payments and Operations, Citadel Credit Union

The ROI on the product has really come from member adoption. It’s really giving them everything they want in one place on the financial side. Keeping them in the product is ROI.

Chris Court
Chief Strategy and Innovation Officer, Service 1st Federal Credit Union

Insights

We think forward

We don’t wait for progress. We drive it. Explore industry insights and perspectives.

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Whitepaper

Stay relevant: 5 ways weekly digital banking updates will transform your financial institution

In a recent KPMG survey, most financial industry executives cited “winning new business through digital transformation” as a significant factor in their earnings forecast. Robert Ruark, KPMG’s Banking & Fintech Strategy Leader, says that “…[E]fficiency enhancements through digitization and automation will go hand-in-hand with cost-cutting measures.” Is your organization benefiting from digital transformation, or are you lagging?…

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Whitepaper

How the right digital solution can support roles in a bank or credit union

The future of digital banking combines convenience, personalization, and innovation to transform customer experiences. Financial institutions are leveraging new technologies to create tailored solutions, such as gamification, augmented reality (AR), better integrating social media, lifestyle-based planning, advanced biometric technology, and an API-driven ecosystem. Embracing these strategies helps banks and credit unions stay competitive and deliver…

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Banking on innovation: The digital solutions shaping customer experience

The future of digital banking is not just approaching; it’s here. It’s a world where convenience, personalization, and innovation blend seamlessly. Banks and credit unions are at the forefront, enhancing customer experiences with cutting-edge technologies. Investing in these technologies is not just about staying ahead; it’s about delivering tailored, user-centric experiences that truly connect with…

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Whitepaper

Five key digital banking challenges

With digital banking now expected to be used by more than half the global population by 2026, credit unions and financial institutions must address these five crucial challenges. Confronting these challenges is crucial for staying competitive and meeting the demands of the digital banking era. How is your organization facing these hurdles?

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