Lumin Digital provides hosted digital banking services to its client financial institutions to provide their members and consumers innovative and engaging experiences across multiple channels. To help ensure Lumin Digital can fulfill its obligations to client financial institutions, including protecting the confidentiality, integrity, and availability of information through the digital banking channel, client financial institution users and their members and consumers must utilize Lumin’s services in a manner that does not detract from its ability to keep the services secure and confidential.
This policy applies to all entities which are granted a login to a Lumin Digital digital banking site, whether such sites are demonstrative, for testing purposes, or live production systems. This policy also applies to all logins which such entities provide to their members or consumers to test or use the consumer-facing digital banking experience. This policy applies to all users and uses of a login to the digital banking site, and clients who provide logins to their members and consumers shall enforce congruent policies for acceptable use on their members and consumers. Lumin Digital may change this AUP at any time by posting a new version on the Confluence client portal and sending the client written notice of the updated version. The new version will become effective on the date of notice.
Lumin Digital provides access to an Administrative Website which allows its clients to monitor and manage the digital banking experience for their members and consumers. Acceptable use policies that govern the use of this Administrative Website are as follows: