Data & Analytics
Confident decisions start with data-driven insights.
Data is abundant, but the real power lies in connecting the right dots. Uncover actionable insights that fuel growth and drive optimal decisions for your organization.
Make the most of data to guide decision-making.
From auto-populated dashboards and reports to a fully customizable data warehouse, Lumin’s platform provides unlimited access to digital banking activity data with an out-of-the-box business intelligence tool.
Our business intelligence solutions
Tailored analytics based on need
Our data and analytics offerings are designed for financial institutions of any size. Have the freedom to use all of your digital banking data in any way you’d like with out-of-the-box tools. From auto-populated dashboards and reports to building your own data sets, we provide customization for both small and large financial institutions.
Real-time data
Understand behavior and act on insights to influence user actions that improve product adoption, deposit growth, and feature usage. Real-time data spans across products, KPIs, account and transaction information, and member engagement activity to help you glean insights and achieve business goals across the platform.
Seamless marketing integration
Take business growth to the next level by powering your marketing engine with data. The direct integration between our analytics solution and marketing systems means you’ll have frequently updated targeting lists ready to deploy across marketing campaigns.
Safe and secure data
Protect data and sensitive information without sacrificing insights. Limit access to sensitive data with role-based permissions, allowing you to establish internal controls while still being able to share reports with colleagues.
Lumin Signal
Engagement you can act on.
Every abandoned flow. Every undiscovered feature. Every support call that didn’t have to happen. Your users are telling you something.
Lumin signal provides behavioral insights from across your digital banking platform. Allow every feature click, session path, and drop-off point to tell you a story. Then act on what you find. Instantly turn data into insights for better ROI, with zero tagging or ramp-up, live from day one. Guide users where they need it most and act on patterns as you spot them.
A complement to Lumin Analytics, Signal closes the gap between how users use your digital banking platform and how they experienced it.
We love Lumin analytics. We used to receive just a raw extract of information to sift through. It’s nice to have various collections of data that we can work through and form our own reports.
Liz Fee
VP of Payments and Operations, Citadel Credit Union
Client Experience
Make better decisions based on data
Improving a user’s experience begins with an understanding of what’s working and what’s not. As we continue to build the technology of tomorrow, we look to data and glean insights for how to improve for our clients—and their users. With constant feedback loops with our clients and an understanding of user behavior across millions of interactions, we work to understand the questions our clients want to answer and how our data and analytics tool can continue to evolve to provide those answers—in real time and at scale.