Insights
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Explore industry insights and perspectives.
Article/Blog
Metrics that matter when evaluating your digital banking platform
Digital banking has become the dominant way consumers manage their financial lives, with recent surveys showing that a majority of U.S. bank customers now use mobile and online channels as their primary methods for everyday banking. According to the American Bankers Association’s 2025 consumer survey, 54% of customers use mobile apps most often to manage…
Article/Blog
Digital banking health check: 5 areas that predict growth or risk
Hailing a ride, ordering food, opening a checking account: customers expect all their daily transactions to be instant, intuitive, and always available. Is your architecture legacy, early modern, or future-ready? Many financial institutions (FIs) struggle to meet consumers’ expectations for digital banking because they’re held back by decades-old technology. Whether still operating on fully legacy…
Article/Blog
Clarity, cadence, and culture: How Lumin Digital turns yesterday’s implementation playbook on its head
Lumin Digital’s secret sauce for achieving 100% on-time launches isn’t magic; it’s intentionality.
Article/Blog
On time. Every time.
How Lumin elevates speed and precision so you don’t have to choose between them.
Article/Blog
From go-live to growth: How implementation sets the stage for ongoing success
With digital banking implementations, taking long-term scalability, support, and change readiness into account—sets the stage for ongoing success.
Article/Blog
Insights on consumer trust, use, and opportunity for AI in financial services
AI is becoming more efficient, affordable, and accessible, lowering barriers to advanced AI and accelerating adoption. And yet, widespread consumer adoption is still in its early days. According to Lumin Digital’s consumer study, 83% of digital banking users are aware of AI tools (from any sector), but only 13% use them regularly. This signals an…
Whitepaper
Report: How AI will influence the future of digital user engagement
AI is opening a new chapter in digital banking—one that’s more personal, intelligent, and intuitive. Beyond machine learning, emerging technologies like natural language processing, generative AI, and agentic AI are helping financial institutions simplify operations, personalize every user interaction, and deliver digital experiences that feel truly human. In Lumin’s latest research report, we explore how…
Article/Blog
Beyond the Black Box: Transparency, Privacy, and AI in Digital Banking
Financial decisions are deeply personal, categorically unique, and multi-dimensionally complex.
With a platform that is always on, we’re ready for the future
Our collective commitment to success means financial institutions grow, employees thrive, and users can better manage their financial health.
Top financial institutions choose the Lumin Platform to accelerate growth and improve financial health.