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Article/Blog
Digital banking health check: 5 areas that predict growth or risk
Hailing a ride, ordering food, opening a checking account: customers expect all their daily transactions to be instant, intuitive, and always available. Is your architecture legacy, early modern, or future-ready? Many financial institutions (FIs) struggle to meet consumers’ expectations for digital banking because they’re held back by decades-old technology. Whether still operating on fully legacy…
Article/Blog
Clarity, cadence, and culture: How Lumin Digital turns yesterday’s implementation playbook on its head
Lumin Digital’s secret sauce for achieving 100% on-time launches isn’t magic; it’s intentionality.
Article/Blog
Lumin Digital’s strategic approach to incorporating AI into a digital banking platform
Lumin Digital’s approach to incorporating AI into its product strategy and digital banking platform is intentional, measured, and designed to build trust with clients and users. AI is used to enhance the user experience and operational efficiency while protecting both from fraud and privacy leaks. We have four pillars: 1 High-value AI Target areas where…
Infographic
De-risking your digital banking transformation: How to ensure an on-time, on-budget launch
An intuitive digital experience is the key to user trust, acquisition and retention, faster time to market, and lower costs for community financial institutions (CFIs). So why would a CFI hesitate to switch digital banking tech providers—even when their current platform alienates users with persistent outages, a lack of modern capabilities, and infrequent updates that…
Article/Blog
RECAP: Lumin Chief Commercial Officer Kelley Michalik on the Importance of Speed, Trust, and Adaptability in Digital Banking
Lumin Digital Chief Commercial Officer Kelley Michalik recently joined the Fintech Hustle podcast for a wide-ranging conversation on the future of community banking, digital experience, and how credit unions and community banks can outpace larger competitors. In a conversation that spanned everything from go-to-market innovation to personalization at scale, Michalik underscored how community financial institutions…
Article/Blog
Trust and intentional design: An AI roadmap for CFIs
Written by Sean WeadockAs first seen in CUInsight, July 30, 2025 Emerging AI technologies—spanning natural language processing (NLP), generative AI (GenAI), and agentic AI—are rapidly reshaping the financial services landscape. They are becoming an increasingly practical and powerful force with the potential to transform how people engage with their finances. These tools have the promise…
Article/Blog
RECAP: Lumin Founder and CEO Jeff Chambers on leadership, innovation, and the future of digital banking
Lumin Digital founder and CEO Jeff Chambers recently appeared on the Fintech Cowboys podcast to discuss how strong leadership, a culture of innovation, and a focus on disciplined execution have shaped Lumin’s growth. In a wide-ranging conversation, Chambers shared what differentiates Lumin in a crowded digital banking landscape, how to build a lasting company, and…
Whitepaper
Unlocking the path to a successful digital banking transformation
Action guide to resolve perceived barriers and move confidently forward Many financial institutions recognize the need to shift to a future-ready banking platform—to upgrade their user experience and pave the way to enhanced loyalty, share of wallet, and revenue opportunities. But perceived obstacles, often based on past experience, can lead to hesitation and delay. Read…
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