Insights
Future-looking.
Forward thinking.
We’ve got you covered with trends and industry-leading perspectives.
We think forward
Explore industry insights and perspectives.
Article/Blog
Safe and secure digital self-service
Learn how financial institutions can safely expand digital self-service by balancing seamless user experiences with behavioral intelligence that reduces fraud and lowers operating costs.
Article/Blog
Enrolled and engaged: A blueprint for digital account opening
A successful digital account opening strategy goes beyond approvals by reducing friction, preventing fraud, accelerating funding, and turning new applicants into engaged, long-term account holders.
On-Demand Webinar
Outperform the competition: Future-ready digital banking technology
Innovation can’t wait—discover how leading credit unions are moving faster and growing smarter. Watch this on-demand webinar to hear from credit union leaders who are transforming their digital banking strategy with Lumin Digital. Learn how they’re meeting rising member expectations, accelerating innovation, and positioning their institutions for long-term success. You’ll gain insights into how a…
Article/Blog
Human-inspired digital banking design engages users and builds long-term digital relationships
Users are looking for and expecting intuitive, human-centered, and deeply personalized experiences that evolve as their expectations and financial needs shift. At Lumin Digital, we believe the key to delivering on that expectation is continuous activation. What is continuous activation? At its core, continuous activation is about creating ongoing value that evolves as the user’s…
Article/Blog
Combatting fraud with future-ready technology: A strategic imperative
By: Sean McElroy, Chief Risk Officer, Lumin Digital First published on CUInsights, May 20, 2025 From account takeovers and wire fraud to phishing campaigns and social engineering, the threat landscape for financial institutions evolves constantly. So, it stands to reason that security and fraud detection measures must also grow and change quickly in response. Institutions…
Article/Blog
Designing a better user experience that drives double-digit engagement and adoption rates
Evaluating how users manage their accounts Lumin Digital’s User Experience (UX) team monitors and evaluates user data from over 5M users to uncover opportunities to improve the digital banking experience and provide additional value to end-users. Lumin’s UX team discovered an opportunity to rethink how digital banking users interact with their accounts and set their…
Article/Blog
The top 7 costs of standing still with banking technology
Digital channels have become the backbone of today’s banking journey. Consumers expect a seamless, hyper-personalized experience across all platforms, and FIs must adapt to meet these ever-changing demands. If you are still using legacy technology or an early modern platform–originally built on-premises but migrated to the cloud–you’ve likely experienced unplanned downtime, an influx of support…
On-Demand Webinar
Advanced fraud detection and digital security: Current trends and effective strategies for evolving threats
Fraud threats are growing more sophisticated—discover how your organization can stay one step ahead. Watch this on-demand webinar featuring experts from Lumin Digital and BioCatch as they explore the latest fraud trends and the proactive strategies financial institutions need to stay ahead. You’ll learn how cloud-native platforms and AI-driven behavioral insights are transforming digital security…
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