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Article/Blog
Leveraging AI’s impact to data privacy as a strategic advantage
As first seen in the Forbes Tech Council Newsletter, Jul 5, 2024. By: Sean McElroy, Chief Risk and Security Officer, Lumin Digital.
Article/Blog
Future-Ready: How AI is shaping the future of fintech
In all industries, from entertainment and media to business and finance, the rapid advancement of artificial intelligence (AI) will soon transform how services and goods are delivered, experienced, and optimized. Financial institutions, particularly, are on the brink of a new technological era, investing significantly in their digital offerings. Every day, a new solution backed by…
Whitepaper
Stay relevant: 5 ways weekly digital banking updates will transform your financial institution
In a recent KPMG survey, most financial industry executives cited “winning new business through digital transformation” as a significant factor in their earnings forecast. Robert Ruark, KPMG’s Banking & Fintech Strategy Leader, says that “…[E]fficiency enhancements through digitization and automation will go hand-in-hand with cost-cutting measures.” Is your organization benefiting from digital transformation, or are you lagging?…
Whitepaper
How the right digital solution can support roles in a bank or credit union
The future of digital banking combines convenience, personalization, and innovation to transform customer experiences. Financial institutions are leveraging new technologies to create tailored solutions, such as gamification, augmented reality (AR), better integrating social media, lifestyle-based planning, advanced biometric technology, and an API-driven ecosystem. Embracing these strategies helps banks and credit unions stay competitive and deliver…
Whitepaper
Banking on innovation: The digital solutions shaping customer experience
The future of digital banking is not just approaching; it’s here. It’s a world where convenience, personalization, and innovation blend seamlessly. Banks and credit unions are at the forefront, enhancing customer experiences with cutting-edge technologies. Investing in these technologies is not just about staying ahead; it’s about delivering tailored, user-centric experiences that truly connect with…
Whitepaper
Five key digital banking challenges
With digital banking now expected to be used by more than half the global population by 2026, credit unions and financial institutions must address these five crucial challenges. Confronting these challenges is crucial for staying competitive and meeting the demands of the digital banking era. How is your organization facing these hurdles?
Whitepaper
Bringing human interactions to digital banking
Consumers expect more engaging and thoughtful digital interactions as physical branch visits decline. To meet these expectations, credit unions and financial services organizations should focus on creating digital experiences that mirror the warmth and personalization of in-person service. Key strategies include streamlined onboarding, ongoing feature discovery, personalized engagement, and human-like interactions. By adopting these practices,…
Whitepaper
Go beyond: The power of data & analytics
Data and analytics are crucial for banks and credit unions to remain competitive and drive growth in the digital age. Financial institutions face the challenge of effectively managing and utilizing the vast amounts of data they collect. While larger banks may have the resources to leverage advanced analytics, many smaller institutions struggle with data management…
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