Lumin Digital, a leading fintech company specializing in digital banking solutions, hosted its inaugural, two-day User Group meeting with more than 30 clients at its San Ramon headquarters. The purpose of the meeting was to share advanced technology strategies in digital banking, provide product demonstrations, and facilitate a platform to discuss key banking topics impacting the industry today.
While the event’s primary focus was to engage with Lumin clients, panelists and attendees also discussed the overall future of the banking industry, as the Federal Reserve has already hiked interest rates five separate times in 2022 alone. Other critical strategy discussions centered around innovation, user experience, and emerging and disruptive technologies.
“It’s been a wonderful opportunity to network with other users and exchange helpful tips and tricks for managing our digital banking ecosystems,” said Delynn Byars, senior VP of Marketing for First South Financial Credit Union. “I have to say, it’s probably made us fall in love with Lumin’s product even more because we now have this set of cohorts that we can go to and ask, ‘So what are you guys doing with next best actions’ or ‘how are you deploying this feature?'”
“Networking and sharing best practices in a collaborative, informal setting is critical to business development and providing that platform to our clients is what sets Lumin Digital apart,” said Lisa Daniels, the chief delivery officer of Lumin Digital. “We believe the User Group Meeting not only enables us to share critical information about new products and services with our clients, but it also creates an opportunity for our clients to establish long-term industry relationships with their peers.”
Partners over product.
Lumin’s Client Services team approaches each engagement as a long-term partnership—one in which our goal is to support our client’s goals, both today and in the future. Throughout the relationship, we’ll work to truly understand the needs of our clients and their users.
Our dedicated service professionals, designers, and developers work with our clients to create the best solutions for their needs as they evolve. From initial deployment and endless customization to future innovations and developments, we deliver the collaboration, communication, and accountability our partners need to be confident in the outcomes we create.
Contact us today and learn how our digital banking experts can level up your experiences.