Community financial institutions have always been about people first. But as more members manage their money online, how can CFIs continue to ensure a personalized experience and introduce new features and products quickly to support shifting expectations and financial needs?
Orsa Credit Union has partnered with Lumin Digital to build an online experience for members that feels just as warm, responsive, and thoughtful as sitting down face to face. Learn why Orsa’s Chief Digital and Information Officer calls their Lumin implementation experience “phenomenal” and why the credit union trusts Lumin to evolve the digital experience over time while helping resolve members’ biggest problems.
