Content Type: Article/Blog
Delivering on the promise of a future-ready platform
Credit unions are built on a mission of empowerment, prioritizing community investments, financial education, and unmatched support for their members. But today, delivering these personalized services increasingly requires cutting-edge digital capabilities. One forward-thinking credit union set out to level up its digital offerings to ensure every member could experience financial well-being—no matter where or how…
Lumin Digital is transforming the fintech industry
In a global economy reliant on digital transactions, the digital banking industry safeguards the financial lives of individuals and businesses and the efficiency, security, and accessibility of fiscal data and systems. And yet, the industry has accepted standards that are no longer acceptable in today’s mobile, tech-driven world. Pioneers like Amazon and Netflix have set…
Leveraging AI’s impact to data privacy as a strategic advantage
As first seen in the Forbes Tech Council Newsletter, Jul 5, 2024. By: Sean McElroy, Chief Risk and Security Officer, Lumin Digital.
Future-Ready: How AI is shaping the future of fintech
In all industries, from entertainment and media to business and finance, the rapid advancement of artificial intelligence (AI) will soon transform how services and goods are delivered, experienced, and optimized. Financial institutions, particularly, are on the brink of a new technological era, investing significantly in their digital offerings. Every day, a new solution backed by…
Metrics that matter when evaluating your digital banking platform
Data from the 2023 Forbes Advisor U.S. Consumer Banking Statistics study quantifies what we intuitively know to be true; the importance of digital banking as a part of the financial institutions’ offering is on the rise, with 78% of Americans now preferring to do their banking via mobile app. The rise of the neobanks further underscores the…
The 6 essential questions to ask when evaluating a digital banking provider
The best digital banking solutions enhance consumer experiences and loyalty, drive growth and ROI, and help the financial institution stay competitive with other financial institutions vying for the same consumers, including giant commercial banks, community banks, credit unions, and neobanks. A recent survey with the American Bankers Association shows that mobile app banking is the…
A Conversation with Kelley Michalik, Lumin Digital’s New Chief Marketing Officer
Kelley Michalik, chief marketing officer, recently joined Lumin Digital as a member of the senior leadership team. Kelley is a seasoned B2B SaaS marketing leader with a strong track record in brand marketing, product marketing, demand generation, and go-to-market strategies. She lives with her husband and three children in Chicago, Illinois. Much of their free…
2024 Credit Union Trends: What to Expect Looking Forward
The landscape within the banking industry is rapidly changing for credit unions in 2024. Traditionally hailed for their exceptional customer service, credit unions are facing increased competition from banks keen on expanding their services to maintain or enhance market share. The days of relying solely on a reputation for in-person service or serving as the…
Crafting the Future of Finance: A Comprehensive Guide to Mobile Banking App Development
The landscape of the banking industry is shifting, especially after the pandemic, and the old ways of doing things aren’t cutting it anymore. Mobile banking app development is stepping up as a vital resource, offering a bridge between traditional financial services and the needs of tech-savvy iOS and Android users. This isn’t just a trend;…
Mastering the Game: Leveraging Analytics in Banking for Competitive Edge
The rise of digital banking platforms marks a significant shift in the financial landscape. With this digital transformation, financial institutions are not just transitioning to online spaces; they’re also amassing vast amounts of raw customer data. This data opens up unprecedented opportunities for understanding customer needs and preferences. In the fintech era, the key to…