User Engagement
Engage users. Increase adoption. Strengthen digital relationships.
Engaging your users from initial onboarding to a deep, lasting relationship requires insight into their behavior.
Keep users engaged and deepen your banking relationships through personalized sequences that drive feature and product adoption.
The Lumin platform surfaces data and insights so your institution can optimize every interaction with digital bankers.
Our engagement solutions
User engagement scores
Quickly assess how engaged your users are with digital banking to identify opportunities to educate users on self-serve features within the app
Onboarding campaigns
Create in-app onboarding campaigns that help new and existing users discover, learn, and adopt features across the digital banking platform
Next best actions
Prioritize the most important actions you want your account holders to complete and automate sequences that prompt users to complete desired actions within digital banking
LevelUp
Use gamification to drive desired behaviors and help users become aware of unused features across digital banking
Feature bundles
Define access your users have to digital banking features by creating feature bundles and deploying them to your user base
Client Experience
Don’t just keep up—stay ahead
We help you keep up with—and stay ahead of—evolving user expectations by constantly improving our platform based on what we’re learning from millions of consumer interactions. In partnership with our clients, we learn what’s working, and what’s not, and continuously improve our products so you’re not only meeting your users’ expectations—you’re exceeding them.