Category: Tech & Innovation

  • Lumin Digital’s strategic approach to incorporating AI into a digital banking platform

    Lumin Digital’s approach to incorporating Ai into its product strategy and digital banking platform is intentional, measured, and designed to build trust with clients and users. AI is used to enhance the user experience and operational efficiency while protecting both from fraud and privacy leaks. We have four pillars: 1 High-value AI Target areas where…

  • Trust and intentional design: An AI roadmap for CFIs

    Written by Sean WeadockAs first seen in CUInsight, July 30, 2025 Emerging AI technologies—spanning natural language processing (NLP), generative AI (GenAI), and agentic AI—are rapidly reshaping the financial services landscape. They are becoming an increasingly practical and powerful force with the potential to transform how people engage with their finances. These tools have the promise…

  • Unlocking the path to a successful digital banking transformation

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    Action guide to resolve perceived barriers and move confidently forward Many financial institutions recognize the need to shift to a future-ready banking platform—to upgrade their user experience and pave the way to enhanced loyalty, share of wallet, and revenue opportunities. But perceived obstacles, often based on past experience, can lead to hesitation and delay. Read…

  • The digital banking channel: Making it a profit center

    Written by Ron Shevlin, Chief Research Officer, Cornerstone Advisors — Commissioned by Lumin Digital For community banks and credit unions, the digital channel has become a cost of doing business. But what if it could become a profit center instead of a cost center? Shifts in consumer behavior, competitive pressures from fintechs, and, most importantly,…

  • Outperform the competition: Future-ready digital banking technology

    Innovation can’t wait—discover how leading credit unions are moving faster and growing smarter. Watch this on-demand webinar to hear from credit union leaders who are transforming their digital banking strategy with Lumin Digital. Learn how they’re meeting rising member expectations, accelerating innovation, and positioning their institutions for long-term success. You’ll gain insights into how a…

  • The age of GenAI-powered fraud has arrived

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    By: Seth Ruden If you want to start getting your financial institution’s fraud team anxious about the future, you only have to say two letters: AI. Generative artificial intelligence (GenAI) is a – if not the – top-tier concern for most fraud team managers. Nearly all expect this new technology to massively disrupt their field.…

  • Cloud-native or cloud-migrated: why it matters to the future of digital banking

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    Digital banking tech has evolved significantly as the cloud infrastructure has matured. Legacy systems, originally built on-prem were migrated to the cloud. These early modern tools, while delivering a better experience than legacy systems, were not able to fully deliver on their promises.  Cloud-native solutions, purpose-built for modern cloud environments, enable scalability, agility, and seamless updates,…

  • Delivering on the promise of a future-ready platform

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    Credit unions are built on a mission of empowerment, prioritizing community investments, financial education, and unmatched support for their members. But today, delivering these personalized services increasingly requires cutting-edge digital capabilities. One forward-thinking credit union set out to level up its digital offerings to ensure every member could experience financial well-being—no matter where or how…

  • Lumin Digital is transforming the fintech industry

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    In a global economy reliant on digital transactions, the digital banking industry safeguards the financial lives of individuals and businesses and the efficiency, security, and accessibility of fiscal data and systems. And yet, the industry has accepted standards that are no longer acceptable in today’s mobile, tech-driven world. Pioneers like Amazon and Netflix have set…

  • Leveraging AI’s impact to data privacy as a strategic advantage

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    As first seen in the Forbes Tech Council Newsletter, Jul 5, 2024. By: Sean McElroy, Chief Risk and Security Officer, Lumin Digital.