Category: Tech & Innovation

  • Delivering on the promise of a future-ready platform

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    Credit unions are built on a mission of empowerment, prioritizing community investments, financial education, and unmatched support for their members. But today, delivering these personalized services increasingly requires cutting-edge digital capabilities. One forward-thinking credit union set out to level up its digital offerings to ensure every member could experience financial well-being—no matter where or how…

  • Lumin Digital is transforming the fintech industry

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    In a global economy reliant on digital transactions, the digital banking industry safeguards the financial lives of individuals and businesses and the efficiency, security, and accessibility of fiscal data and systems. And yet, the industry has accepted standards that are no longer acceptable in today’s mobile, tech-driven world. Pioneers like Amazon and Netflix have set…

  • Leveraging AI’s impact to data privacy as a strategic advantage

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    As first seen in the Forbes Tech Council Newsletter, Jul 5, 2024. By: Sean McElroy, Chief Risk and Security Officer, Lumin Digital.

  • Future-Ready: How AI is shaping the future of fintech

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    In all industries, from entertainment and media to business and finance, the rapid advancement of artificial intelligence (AI) will soon transform how services and goods are delivered, experienced, and optimized. Financial institutions, particularly, are on the brink of a new technological era, investing significantly in their digital offerings. Every day, a new solution backed by…

  • Stay relevant: 5 ways weekly digital banking updates will transform your financial institution

    In a recent KPMG survey, most financial industry executives cited “winning new business through digital transformation” as a significant factor in their earnings forecast. Robert Ruark, KPMG’s Banking & Fintech Strategy Leader, says that “…[E]fficiency enhancements through digitization and automation will go hand-in-hand with cost-cutting measures.” Is your organization benefiting from digital transformation, or are you lagging?…

  • How the right digital solution can support roles in a bank or credit union

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    The future of digital banking combines convenience, personalization, and innovation to transform customer experiences. Financial institutions are leveraging new technologies to create tailored solutions, such as gamification, augmented reality (AR), better integrating social media, lifestyle-based planning, advanced biometric technology, and an API-driven ecosystem. Embracing these strategies helps banks and credit unions stay competitive and deliver…

  • Banking on innovation: The digital solutions shaping customer experience

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    The future of digital banking is not just approaching; it’s here. It’s a world where convenience, personalization, and innovation blend seamlessly. Banks and credit unions are at the forefront, enhancing customer experiences with cutting-edge technologies. Investing in these technologies is not just about staying ahead; it’s about delivering tailored, user-centric experiences that truly connect with…

  • Five key digital banking challenges

    With digital banking now expected to be used by more than half the global population by 2026, credit unions and financial institutions must address these five crucial challenges. Confronting these challenges is crucial for staying competitive and meeting the demands of the digital banking era. How is your organization facing these hurdles?

  • Bringing human interactions to digital banking

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    Consumers expect more engaging and thoughtful digital interactions as physical branch visits decline. To meet these expectations, credit unions and financial services organizations should focus on creating digital experiences that mirror the warmth and personalization of in-person service. Key strategies include streamlined onboarding, ongoing feature discovery, personalized engagement, and human-like interactions. By adopting these practices,…

  • Go beyond: The power of data & analytics

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    Data and analytics are crucial for banks and credit unions to remain competitive and drive growth in the digital age. Financial institutions face the challenge of effectively managing and utilizing the vast amounts of data they collect. While larger banks may have the resources to leverage advanced analytics, many smaller institutions struggle with data management…