Category: Risk & Fraud

  • Shadow AI in digital banking: Why it’s eroding consumer trust and what banks and credit unions can do to stop it

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    Shadow AI is already inside your institution. Learn what that means for member trust and how governed AI closes the gap.

  • Digital banking security

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    Lumin Digital prioritizes security and confidentiality through a dedicated Enterprise Risk Management department led by cybersecurity experts. This team designs and implements comprehensive security measures, reporting directly to the CEO and Board. Our security program includes rigorous governance, independent audits, and transparent policies available on our trust portal. We ensure workforce security through thorough background…

  • Safe and secure digital self-service

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    Learn how financial institutions can safely expand digital self-service by balancing seamless user experiences with behavioral intelligence that reduces fraud and lowers operating costs.

  • When everyone can code: How AI breaks traditional software security

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    AI is making code creation ubiquitous, reshaping software governance and enterprise security risk.

  • Combatting fraud with future-ready technology: A strategic imperative

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    By: Sean McElroy, Chief Risk Officer, Lumin Digital First published on CUInsights, May 20, 2025 From account takeovers and wire fraud to phishing campaigns and social engineering, the threat landscape for financial institutions evolves constantly. So, it stands to reason that security and fraud detection measures must also grow and change quickly in response. Institutions…

  • What it takes to secure an always-on digital banking platform

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    By: Sean McElroy As first seen in the Forbes Tech Council, November 21, 2024  Whether consumers know it or not, digital banking providers are essential partners for financial institutions. They deliver transformational, forward-thinking tools to help consumers manage their financial lives and grow their relationships with financial institutions. They are also critical infrastructure providers securing the…

  • Financial institutions can bolster member security with passkey technology

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    By: Sean McElroy, Chief Risk Officer, Lumin Digital First published in Credit Union Times, May 27, 2024 Credit unions and other financial institutions count cybersecurity among their top business concerns amid an ever-changing technology landscape. Not only is cybersecurity foundational to operations, but it is also critical to maintaining customer trust. Traditional two-factor authentication methods…

  • Leveraging AI’s impact to data privacy as a strategic advantage

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    As first seen in the Forbes Tech Council Newsletter, Jul 5, 2024. By: Sean McElroy, Chief Risk and Security Officer, Lumin Digital.

  • Identity Matters: The Importance of Customer Identification Programs in Banks and Credit Unions

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    Discover why implementing a robust customer identification program (CIP) helps your financial institution ensure regulatory compliance and enhance customer trust. Whether you’re a large multinational bank or a local community credit union, all financial institutions have one thing in common: they must have a clear picture of who they are doing business with. Established by laws…

  • Is Your Digital Banking Platform Secure?

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    Your digital banking platform lies at the heart of your financial institution. How do you know if your technology partner is staying ahead in this ever-evolving digital landscape? Thanks to the digital revolution, financial management will never be the same again. As online and mobile banking has become the norm, financial institutions must offer secure…