Category: Digital Banking Resources

  • Crafting the Future of Finance: A Comprehensive Guide to Mobile Banking App Development

    Mobile budget

    The landscape of the banking industry is shifting, especially after the pandemic, and the old ways of doing things aren’t cutting it anymore. Mobile banking app development is stepping up as a vital resource, offering a bridge between traditional financial services and the needs of tech-savvy iOS and Android users.  This isn’t just a trend;…

  • Identity Matters: The Importance of Customer Identification Programs in Banks and Credit Unions

    Woman working on laptop

    Discover why implementing a robust customer identification program (CIP) helps your financial institution ensure regulatory compliance and enhance customer trust. Whether you’re a large multinational bank or a local community credit union, all financial institutions have one thing in common: they must have a clear picture of who they are doing business with. Established by laws…

  • Analytics: The Secret to Navigating Your FI’s Digital Banking Solution

    Two people looking at a computer screen in the dark

    Discover how analytics can be the compass to maximizing the potential of your bank or credit union’s digital banking solution. As customers increasingly make digital their preferred banking method, financial institutions are faced with a critical question: How can they maximize the potential of their digital banking platform to stay ahead of the competition? The…

  • Is Your Digital Banking Platform Secure?

    Team discussing work together

    Your digital banking platform lies at the heart of your financial institution. How do you know if your technology partner is staying ahead in this ever-evolving digital landscape? Thanks to the digital revolution, financial management will never be the same again. As online and mobile banking has become the norm, financial institutions must offer secure…

  • Banking on Digital: How Banks and Credit Unions Differ in Their Platform Needs

    Bank

    In today’s world, every bank and credit union needs a digital banking platform. But what they require from their digital banking solution is far from identical. Find out what sets them apart and why that matters. It’s a tale of two cities… banks and credit unions. Comparing them to each other is like comparing Paris…

  • Struggling With Bank Application Abandonment? Here’s What You Can Do

    Woman researching at home

    Oh, the application process. We can’t avoid it, and yet, we can’t quite seem to fix it. It’s just one of those things that continues to be a bottleneck for banks and a test of patience for customers. But as processes became increasingly more digital, there was a glimmer of hope that we’d finally have…

  • How To Set Up a Digital Bank Rewards Program To Improve User Loyalty

    Team reviewing project

    by Pamela Michaels Fay While customer loyalty programs in the banking industry are far from new, they’ve certainly evolved. Today’s customers are too young to remember the late ’60s when receiving a toaster for depositing money into a checking account was quite the incentive for a new customer (toasters were a popular wedding gift back…

  • Loan Fraud: How To Detect and Prevent Against the Next Generation of Lending Fraudsters

    Two people looking at a computer screen in the dark

    Loan fraud is hitting U.S. banks and credit unions hard, both in terms of cost and operational burden. Not only does every $1 of fraud loss cost US financial services $4, but the need for lenders to detect and prevent fraud inevitably adds friction to the application process that can deter genuine end users. All…

  • The Ins and Outs of Knowledge-Based Authentication for Identity Verification in Banking

    Mobile security

    Consumers lost over $5.8 billion to fraud in 2021, according to the Federal Trade Commission, and the threat is on the rise. Until financial institutions have a secure, reliable method for verifying account access and transactions, hackers remain ready to pounce. For banks and credit unions, securing data with additional layers of authorization is a…

  • Customer Identification Programs 101: A Guide for Banks and Credit Unions

    Mobile security

    The customer identification program (CIP) is an essential part of the daily operations of banks and credit unions. In the U.S., financial institutions are required by the federal government to verify the identity of their customers. Implemented in 2003, CIP is a provision of the USA Patriot Act. It requires banks and credit unions to…