Our STory
(Re)imagining, with intention
Lumin was founded by like-minded visionaries, innovators, and builders steeped in industry and SaaS expertise. Combining innovation, data, and speed, Lumin’s disruption-proof platform was born in the cloud to stay ahead of the evolving expectations of retail and business banking users.
We believe in a brighter future for our collective community
At Lumin, we are reimagining the future of digital banking for financial institutions of all types and sizes. A future unhindered by legacy technology, limited-value partnerships, and constrained innovation. Where collective growth and success are exponentially realized.
Our clients grow. Their employees thrive. Users are empowered to better manage their financial lives and plan for a brighter future. And on it grows—the ripple effect of a strengthening community.
Our Story
Lumin Digital was founded in 2016 and is the fastest-growing digital banking platform. We accelerate growth for the financial institutions we serve, their users, and their communities.
In 2016, Jeff Chambers founded Lumin Digital with a clear vision to create the first modern, cloud native, digital banking platform for credit unions and community banks. At the time, most digital platforms were aging and unreliable. Lumin was built to change that by combining advanced technology, reliability, and service with the creativity of a company that puts people first.
From the start, Lumin focused on building more than software. We built a culture grounded in trust, respect, and boldness where people speak their minds, challenge convention, and lead through context rather than control. We hire thoughtfully, encourage freedom with responsibility, and believe that transparency and feedback drive mastery and growth.
Lumin’s success comes from a simple flywheel. Strong leadership builds great products, which in turn create delighted clients. Delighted clients strengthen our reputation, drive growth, and attract more top talent. This cycle of quality, culture, and innovation continues to define Lumin today.
Today, Lumin serves nearly eight million consumer accounts across ninety financial institutions. Our clients are thriving on a platform known for complete on-time launches, exceptional reliability, and continuous innovation. They trust Lumin as a strategic partner that helps them grow, compete, and deliver better digital experiences to their members and customers. Client satisfaction remains among the highest in the industry, with 97% of clients referenceable and employee engagement at 99%. Lumin is consistently recognized as a Great Place to Work and a G2 High Performer, reflecting the trust, respect, and boldness of the people who make Lumin what it is.
Our leadership team
Lumin’s executive leaders are a team of experts in digital banking and SaaS. With decades of experience, they know how to help accelerate growth for our clients, their users, and the communities they serve.
Meet our board of directors
Our culture and our people drive a strong client experience
We have passion. Our team is dedicated to partnering with and solving our client’s challenges. We intentionally foster curiosity and embrace “what if,” “why not,” and “what’s next.” We bring forward ideas that challenge, raise, and reset expectations. We champion exploration and client partnership to ensure their ongoing success.
Our commitment to employee engagement and satisfaction directly shape the client experience. We are proud that our 99% employee satisfaction rating can be paired with 97% referenceable clients. Our people are true, long-term partners.
