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Communities

Langley Federal Credit Union: Winning wallets with always-on digital banking

The organization

Langley Federal Credit Union, based in Virginia, is one of the 100 largest credit unions in the U.S.

The mission

Langley envisioned a self-serve digital banking experience that would make saving and budgeting easier and encourage growth in active users, new product adoption, and increased wallet share.

The obstacles

The credit union’s early modern banking platform was unreliable due to frequent outages and loss of functionality. Updates to the system posed significant challenges that were undermining member trust and satisfaction.

The solution

Langley elected to move to Lumin Digital’s 100% cloud-native platform with its weekly updates, 99.999% uptime, and SDK that would allow for the launch of new products and features for both existing and new markets, quickly and without disruption.