Audience: Banks
The top 7 costs of standing still with banking technology
Digital channels have become the backbone of today’s banking journey. Consumers expect a seamless, hyper-personalized experience across all platforms, and FIs must adapt to meet these ever-changing demands. If you are still using legacy technology or an early modern platform–originally built on-premises but migrated to the cloud–you’ve likely experienced unplanned downtime, an influx of support…
The High Cost of Standing Still
Does your digital banking experience and platform meet user expectations? Your expectations? Despite their potential to regain market share, CFIs struggle to keep up with the rapid pace of digital innovation. Many are limited by decades-old tech. Without making a tech switch, community FIs introduce real risk to their organizations, including adding to their tech…
Advanced fraud detection and digital security: Current trends and effective strategies for evolving threats
Fraud threats are growing more sophisticated—discover how your organization can stay one step ahead. Watch this on-demand webinar featuring experts from Lumin Digital and BioCatch as they explore the latest fraud trends and the proactive strategies financial institutions need to stay ahead. You’ll learn how cloud-native platforms and AI-driven behavioral insights are transforming digital security…
Evolve your digital channel from a cost center to a profit center
Turn your channel into a growth engine Presented by Cornerstone Advisors, commissioned by Lumin Digital. Described as a $25 billion revenue opportunity, the digital channel has evolved into a strategic growth engine. With Ron Shevlin, Chief Research Officer at Cornerstone Advisors, we explore how financial institutions can, and should, transform their digital banking channels from…
Digital banking health check: 5 areas that predict growth or risk
Hailing a ride, ordering food, opening a checking account: customers expect all their daily transactions to be instant, intuitive, and always available. Is your architecture legacy, early modern, or future-ready? Many financial institutions (FIs) struggle to meet consumers’ expectations for digital banking because they’re held back by decades-old technology. Whether still operating on fully legacy…
The age of GenAI-powered fraud has arrived
By: Seth Ruden If you want to start getting your financial institution’s fraud team anxious about the future, you only have to say two letters: AI. Generative artificial intelligence (GenAI) is a – if not the – top-tier concern for most fraud team managers. Nearly all expect this new technology to massively disrupt their field.…
A Conversation with Lumin Digital Founder and CEO Jeff Chambers
Recent news from Lumin Digital welcomed over 20 new partners from its client community as investors in its shared success. This follows on the heels of the growth equity funding announcement in December 2024. These announcements cement Lumin Digital’s category leadership in digital banking—providing a solid foundation for future innovation, expansion, and long-term client success. …
From engagement to growth: How Larky is driving deposits and meaningful results
Financial institutions face increasing challenges in engaging their account holders effectively. As consumer expectations shift, the traditional methods of communication—email, direct mail, and even social media—are failing to produce meaningful interactions. Account holders are bombarded with generic marketing messages, making it difficult for financial institutions to cut through the noise and drive real action. The…
What it takes to secure an always-on digital banking platform
By: Sean McElroy As first seen in the Forbes Tech Council, November 21, 2024 Whether consumers know it or not, digital banking providers are essential partners for financial institutions. They deliver transformational, forward-thinking tools to help consumers manage their financial lives and grow their relationships with financial institutions. They are also critical infrastructure providers securing the…
Financial institutions can bolster member security with passkey technology
By: Sean McElroy, Chief Risk Officer, Lumin Digital First published in Credit Union Times, May 27, 2024 Credit unions and other financial institutions count cybersecurity among their top business concerns amid an ever-changing technology landscape. Not only is cybersecurity foundational to operations, but it is also critical to maintaining customer trust. Traditional two-factor authentication methods…