In a recent KPMG survey, most financial industry executives cited “winning new business through digital transformation” as a significant factor in their earnings forecast. Robert Ruark, KPMG’s Banking & Fintech Strategy Leader, says that “…[E]fficiency enhancements through digitization and automation will go hand-in-hand with cost-cutting measures.” Is your organization benefiting from digital transformation, or are you lagging?
Stay secure, stay ahead: frequent digital updates are crucial for financial institutions to remain competitive and meet evolving customer expectations. For example, regular updates enable rapid delivery of new features and upgrades, improving user satisfaction. But more importantly, continuous updates facilitate smoother integration and immediate issue resolution, significantly reducing risk compared to larger, infrequent releases. This emphasis on risk reduction can instill a sense of security and confidence in your institution’s digital strategy.
Stay in tune with your users: these benefits of frequent digital updates help financial institutions stay ahead in a rapidly evolving digital landscape and ensure they meet and exceed user expectations. Your institution can remain competitive and relevant in the digital age by staying customer-centric and empathetic.