disruption-proof digital banking
The future is anywhere, anytime, and always on.
Engage and grow. Maximize efficiency. Evolve without limits.
Welcome to Lumin Digital.
Trusted by leading financial institutions to serve their 5M+ users. Transform with confidence.
(Re)imagining the forward for anywhere, anytime banking
We don’t settle for the status quo. We think, innovate, and move the standard for excellence forward. With every innovation, we reset the expectations of the industry.
Near 90 NPS score
Our team of seasoned industry experts has over 240 years of combined experience who bring tried-and-true methodology to ensure success. With a near 90 NPS score, we move the standard of excellence forward.
100% on-time launches
With a client-centric approach, proven methodology, and a track record of 100% on-time launches, we ensure a seamless transition that positions you for long-term success.
220+ yearly product enhancements. 99.999% uptime.
We drive the power of innovation forward with weekly updates and zero disruption.
Impact, realized
Our clients experience growth and realize tangible ROI.
Accelerated growth
$18M deposit growth in a single month by offering a new banking product users can open on their own, anytime, anywhere
Increased cost savings
$75K/month cost reduction by decreasing reliance on call center and implementing Lumin’s self-service features
Differentiated user engagement
Top 5 highest-rated digital banking applications on mobile app stores
Different by design
Engineered for excellence
Our platform, born in the cloud, adapts to new technologies without major overhauls. With robust security features and unmatched reliability, we ensure your services remain uninterrupted and cutting-edge.
Our cloud-native platform adapts to new technologies without major overhauls. We ensure your services remain uninterrupted.
Intelligence
Security
Framework
Services
Tenant
Native
Analytics
Management
Support
Engagement
Banking
Banking
Innovations
Opening
We’re not just looking to solve today’s problems. We want to ensure that we’re [working with partners who] are thinking ten years down the road.
Tansley Stearns
President and CEO, Community Financial Credit Union
Lumin makes things simple and easy. From a conversion standpoint, this was one of the smoothest transitions we have made in our credit union’s history. Every single milestone–every single promise [Lumin] made to us–they have executed on. And they have executed well.
Michael Tranum
Chief Technology Officer, DuPont Community Credit Union
As a small financial institution, we don’t have the scale to compete without a partner. What Lumin has enabled us to do is compete with the big banks.
Kate Rogers
Chief Innovation Officer, U of I Community Credit Union
Insights
We think forward
We don’t wait for progress. We drive it. Explore industry insights and perspectives.
Whitepaper
Stay relevant: 5 ways weekly digital banking updates will transform your financial institution
In a recent KPMG survey, most financial industry executives cited “winning new business through digital transformation” as a significant factor in their earnings forecast. Robert Ruark, KPMG’s Banking & Fintech Strategy Leader, says that “…[E]fficiency enhancements through digitization and automation will go hand-in-hand with cost-cutting measures.” Is your organization benefiting from digital transformation, or are you lagging?…
Whitepaper
How the right digital solution can support roles in a bank or credit union
The future of digital banking combines convenience, personalization, and innovation to transform customer experiences. Financial institutions are leveraging new technologies to create tailored solutions, such as gamification, augmented reality (AR), better integrating social media, lifestyle-based planning, advanced biometric technology, and an API-driven ecosystem. Embracing these strategies helps banks and credit unions stay competitive and deliver…
Whitepaper
Banking on innovation: The digital solutions shaping customer experience
The future of digital banking is not just approaching; it’s here. It’s a world where convenience, personalization, and innovation blend seamlessly. Banks and credit unions are at the forefront, enhancing customer experiences with cutting-edge technologies. Investing in these technologies is not just about staying ahead; it’s about delivering tailored, user-centric experiences that truly connect with…
Whitepaper
Five key digital banking challenges
With digital banking now expected to be used by more than half the global population by 2026, credit unions and financial institutions must address these five crucial challenges. Confronting these challenges is crucial for staying competitive and meeting the demands of the digital banking era. How is your organization facing these hurdles?