San Ramon, Calif. — (Sept. 30, 2021) — Lumin Digital, a PSCU company, has announced that Service 1st Federal Credit Union (Service 1st) has signed a multi-year agreement for Lumin Digital’s cloud-native platform for online and mobile digital banking solutions. Lumin Digital will support nearly 30,000 Service 1st members when the credit union goes live on the platform in April 2022.
Founded in 1975 as Geisinger Employees Federal Credit Union in Danville, Penn., Service 1st changed its name in 1995 to reflect what set the credit union apart from other financial institutions: its singular focus on service. The largest credit union in Pennsylvania not headquartered in a metropolitan area, Service 1st remains committed to providing a lifetime of financial services to meet its members’ changing needs, while also fostering relationships of trust, dignity and respect. Service 1st, currently holding more than $517 million in assets across 11 branches, is focused on offering best-in-class technology solutions for its members, making a partnership with Lumin Digital a natural fit.
“In looking for a digital banking partner, we felt Lumin Digital was the industry leader in experience, providing the cleanest, sharpest and most feature-rich solutions,” said Jay Reed, chief information officer at Service 1st. “From the beginning, we believed a strong partnership with Lumin Digital would be in the best interest of our members. We are extremely grateful to our forward-thinking board of directors for allowing Service 1st to be visionaries in the technology world through partnerships like this that meet and exceed our members’ expectations.”
As a cloud-native digital banking platform built using elite technology, Lumin Digital provides members with a tightly integrated and customized experience that matches larger financial institutions’ offerings. In creating a truly personalized journey, Lumin Digital helps credit unions and banks better engage with their members, increase value and deepen relationships.
“We are extremely pleased that Service 1st, which has experienced tremendous asset and membership growth over the past decade, chose to partner with Lumin Digital,” said Jeff Chambers, president of Lumin Digital. “Our mutual commitment to delivering cutting-edge products and support to Service 1st members positions our partnership for success, and we look forward to meeting their members’ evolving needs.”
Lumin Digital continues to drive innovation in the digital banking space, differentiating itself through technology built for human connection. Lumin Digital’s offering provides seamless integration to a wide array of PSCU and other platform tools and capabilities, including card services, rewards management, and data analytics to provide a member-centric experience. For more information, visit LuminDigital.com.
About Lumin Digital
Lumin Digital, a PSCU company headquartered in San Ramon, Calif., delivers digital banking solutions to financial institutions across the United States. Founded by financial technology experts, Lumin Digital is working to redefine digital banking with its proprietary user engagement platform, providing banks and credit unions with a solution that allows them to quickly and safely adjust to their users’ needs. Through Lumin Digital’s user data and predictive analytics, organizations can implement custom experiences for users, creating a truly personalized journey that helps consumers thrive while building a connected relationship. For more information, visit LuminDigital.com.
PSCU, the nation’s premier payments CUSO, supports the success of 1,500 credit unions representing more than 5.4 billion transactions annually. Committed to service excellence and focused on innovation, PSCU’s payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting, and mobile platforms help deliver possibilities and seamless member experiences. Comprehensive, 24/7/365 member support is provided by contact centers located throughout the United States. The origin of PSCU’s model is collaboration and scale, and the company has leveraged its influence on behalf of credit unions and their members for more than 40 years. Today, PSCU provides an end-to-end, competitive advantage that enables credit unions to grow and meet evolving consumer demands securely. For more information, visit pscu.com.