PSCU’s Lumin Digital to Provide Shell Federal Credit Union with Retail Digital Banking Support
San Ramon, Calif. — (Aug. 25, 2020) — Lumin Digital, a PSCU company, today announced
that Shell Federal Credit Union (Shell FCU) has signed a multi-year commitment for Lumin
Digital’s cloud-based platform as the credit union’s digital banking solution for their membership.
Shell FCU will have more than 70,000 active users when the credit union launches on the
platform, which is slated for February 2021.
Chartered in 1937 and headquartered in Deer Park, Texas, Shell FCU’s purpose is to serve its
members through leadership that is committed to keeping the credit union strong, aggressive
and financially sound. The credit union was seeking a partner who is showing leadership in the
digital banking space, and is also tightly integrated with many of Shell FCU’s existing vendors
and partners. Lumin Digital was the ideal fit.
“In looking for partners, we found Lumin Digital offers an innovative product that is constantly
evolving, making it easy to implement refinements whenever we want without forcing
downtime,” said Willie Lewis, Vice President of Projects at Shell FCU. “Our staff immediately felt
an emotional connection with the product – the design and its focus on member engagement
were key factors in our decision. We look forward to making Lumin Digital available to our
members next year.”
As a cloud-based digital banking platform built using cutting-edge technology, Lumin Digital
provides members with a tightly integrated and customized experience that matches the
offerings available from larger financial institutions. In creating a truly personalized journey,
Lumin Digital helps credit unions better engage with their members, increase value and deepen
“We are extremely pleased to provide Shell FCU and its members with the flexibility and
freedom that our digital banking product and support offer, and we look forward to helping the
credit union effectively serve their members through the new platform,” said Jeff Chambers,
President of Lumin Digital.
Unveiled at PSCU’s 2018 Member Forum, Lumin Digital continues to drive innovation in the
digital banking space, differentiating itself through technology built for human connection. Lumin
Digital’s offering provides seamless integration to a wide array of PSCU and other platform tools
and capabilities, including card services, rewards management and data analytics, to provide a
member-centric experience. For more information, visit LuminDigital.com.
About Lumin Digital
Lumin Digital, a PSCU company headquartered in San Ramon, Calif., delivers digital banking
solutions to credit unions across the United States. Founded by financial technology experts,
Lumin Digital is working to redefine digital banking with its proprietary member engagement
platform, providing credit unions with a solution that allows them to quickly and safely adjust to
their member needs. Through the use of Lumin Digital’s member data and predictive analytics,
credit unions have the ability to create custom experiences for members, creating a truly
personalized journey that helps their members thrive while building a connected relationship.
For more information, visit LuminDigital.com.
PSCU, the nation’s premier payments CUSO, supports the success of 1,500 credit unions
representing more than 3.8 billion transactions annually. Committed to service excellence and
focused on innovation, PSCU’s payment processing, risk management, data and analytics,
loyalty programs, digital banking, marketing, strategic consulting and mobile platforms help
deliver possibilities and seamless member experiences. Comprehensive, 24/7/365 member
support is provided by contact centers located throughout the United States. The origin of
PSCU’s model is collaboration and scale, and the company has leveraged its influence on
behalf of credit unions and their members for more than 40 years. Today, PSCU provides an
end-to-end, competitive advantage that enables credit unions to securely grow and meet
evolving consumer demands. For more information, visit PSCU.com.