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How our services, features and technology combine to elevate your users’ experiences.
The Lumin Digital Platform
How our services, features and technology combine to elevate your users’ experiences.
The Lumin Digital Platform
Features
Engagement
Value
Relationships
Lumin Digital is redefining digital banking through its proprietary user engagement platform. This starts with giving your financial institution the ability to fully utilize user data and cutting-edge predictive analytics. Leveraging the insights gained, we give you the power to build custom experiences for users based around their unique needs, helping to create a true connection with them on fundamental human level.
We help you give users the personal touch, providing greater value by helping them identify and achieve their personal goals and aspirations. Whether it’s saving for college or buying their first home, personalized guidance allows you to become a true and trusted partner.
Deepen your relationships with your users by offering targeted support and products at the right time. Not only are you building brand reliance and loyalty, but your deepened relationship will positively impact your bottom line.
Score
540
Users will experience personalized interactions and insights based on their unique needs, behaviors and inputs, creating more successful financial outcomes and higher engagement.
Users will also have personalized support as they navigate through their days, with your financial institution positioned behind them to achieve optimal financial health.
Being able to provide your users real-time recommendations related to their needs will enhance your financial institution’s ability to provide full-service support when they need it.
Technology = Oversight = Understanding
Service
As a part of the PSCU family, providing unparalleled service is paramount in every aspect of what we do. Our commitment to exceptional service will ensure a fluid and successful experience for your financial institution.
Unparalleled Experience
Users will continue to benefit from the stellar support they receive from PSCU — with service that gives them the high-end experience they expect from their favorite app with the personal connection of a trusted financial institution.
Security & Speed
Our native cloud platform enables us to innovate at breathtaking speed and with minimal risk on all fronts. This ensures that your financial institution will always be on the latest software, and that time-consuming, stressful upgrades will be a thing of the past.
Sophisticated Automation
Our cloud-integrated technologies quickly detect and prevent anomalous behavior through data analytics and sophisticated threat intelligence. Additionally, our automated delivery pipelines enable real-time responses to new and evolving digital threats.
Additional Features
Card Controls
Ability to turn credit and debit cards on and off
Dashboards
Engaging, personal design that provides access to common tasks
Integrated Bill Pay
Fully integrated experience on mobile and desktop
Remote Deposit Capture
Easy to use and flexible—supports multiple RDC vendors
Advanced Security
Active defenses and strong encryption keep members and data safe
Customizable Via SDK
Add features to desktop, mobile web and downloadable apps
Card Controls
Ability to turn credit and debit cards on and off
Dashboards
Engaging, personal design that provides access to common tasks
Integrated Bill Pay
Fully integrated experience on mobile and desktop
Remote Deposit Capture
Easy to use and flexible—supports multiple RDC vendors
Advanced Security
Active defenses and strong encryption keep members and data safe
Customizable Via SDK
Add features to desktop, mobile web and downloadable apps
Earn Your Users' Trust
Learn more about how Lumin Digital’s approach to engagement can deepen your financial institution’s relationships with your users.
Request a Demo