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From user engagement to secure transactions, everything you need to know about digital banking

Resources

From user engagement to secure transactions, everything you need to know about digital banking

Resources

Featured:

4 Steps to Create the Best Banking App for Your Members

Banks, Digital Banking, Financial Technology, User Experience,

With COVID-19 and stay-at-home orders raging on, visiting the local banking branch — or even the ATM or drive-through — is off-limits for many customers. This of course means more…
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A Look at Credit Union Technology Trends Shaped by the Pandemic and Here to Stay

Credit Unions, Digital Banking, Financial Technology,

The year 2020 demanded almost immediate evolution to adopt new technologies with the global pandemic driving an accelerated realignment of both customer-facing and back-end banking operations. Adapting to these bank…

4 Banking Technology Trends That Will Change Banking In 2021

Banks, Credit Unions, Digital Banking, Financial Technology,

The events of 2020 may have been among the most significant, but the years leading up to our current pandemic also had a major impact on banking technology trends, and…

Contactless Banking Solutions: 4 Considerations for Your Branch and Your App

Banks, Credit Unions, Customer Experience, User Experience,

The COVID-19 pandemic is forcing successful banks and credit unions to go digital. Lockdowns, social distancing and limited indoor gatherings — these widespread actions have accelerated the need for contactless…

How Lumin Digital Is Helping Interra Credit Union Innovate Quickly

Case Study, Credit Unions, Customer Experience, Digital Banking,

Indiana-based Interra Credit Union partnered with Lumin Digital to enhance its members’ digital banking experience. Candace Gleason, vice president of operations support at Interra Credit Union, discusses the ease of…

6 Signs Your Banking App Is Stuck In the Past

Banks, Credit Unions, Customer Experience, Digital Banking, User Experience,

There’s an undeniable satisfaction while standing at the doors of your institution in the morning and enjoying the sight of all those immaculately clean, gleaming surfaces. Yet, an increasing number…

4 Questions Financial Institutions Should Ask When Shifting To a Digital-First Approach

Banks, Credit Unions, Digital Banking,

The availability of digital and mobile experiences in financial services is nothing new, as the use of a smartphone for mobile banking continues to rise. According to Statista, there are…