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From user engagement to secure transactions, everything you need to know about digital banking

Resources

From user engagement to secure transactions, everything you need to know about digital banking

Resources

Featured:

Real-Time Payment — What Credit Unions and Consumers Need To Know

Credit Unions, Digital Banking,

by Pamela Michaels Fay   With real-time payments (RTPs), users can initiate, clear and settle any transactions in a matter of seconds, any time of the day or night. RTPs…
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What Is Personalized Banking and How Can It Improve Customer Satisfaction?

Customer Experience, User Experience,

by Marty Aquino Personalized banking isn’t optional for financial institutions to survive in the digital age. With previously unknown startup fintech companies devouring once untouchable bank and credit union market…

5 Key Digital Banking Challenges That Financial Institutions Need To Address

Digital Banking, User Experience,

As banks and credit unions accelerate their digital transformation initiatives following the pandemic, the digital banking challenges ahead come into an even sharper focus. This time, the end-user sets the…

9 Things to Consider when Choosing an Online Banking Partner

Customer Experience, User Experience,

As customers and members flock to digital banking solutions, banks and credit unions still want to maintain the type of personalized interactions that customers have come to expect. After all,…

The 7 Most In-Demand Mobile Banking Features to Consider for Your User Experience

Customer Experience, User Experience,

There’s more to digital banking than mobile payments and deposits. User experience is crucial in attracting and retaining customers. Discover the 7 mobile banking features your platform must include.

5 Stats That Highlight the Importance of a Reliable Online Banking User Experience

Digital Banking, User Experience,

Your users’ expectations of your digital capabilities are growing bigger, faster and stronger every day. According to consumer research by Salesforce.com, 80% of consumers say the digital experience your institution…

Digital Banking Insights for 2021, So Far

Digital Banking, User Experience,

The COVID-19 pandemic certainly ushered in challenges for banks, credit unions and their users. Most notably, many Americans were forced to use mobile and digital banking apps — even if…